Media Center

3 Articles

UnifiedCommunications ×

How Unified Call Center Tools Improve Customer Experience

Customer experience is often defined by how quickly and effectively calls are handled . Long wait times, repeated transfers, and disconnected systems frustrate customers and overload agents. The Yeast...

CallCenter IPPBX UnifiedCommunications Yeastar collaboration solutions

Jan 26, 2026

0 314

Blog

ProVAD Becomes Official Yealink Distributor in Egypt

ProVAD has been officially recognized by Yealink as an authorized distributor for the full line of Yealink IP Phone systems, Teams Room solutions, and USB peripherals in Egypt—backed by certified trai...

CollaborationTech MicrosoftTeamsRooms UnifiedCommunications VoIP Yealink collaboration solutions

Jul 15, 2025

0 723

News

ProVAD at Cairo ICT 2022 – Driving Secure & Connected Transformation

ProVAD proudly participated in Cairo ICT 2022, showcasing top-tier technology partnerships with ESET, Yeastar, Yealink, and Safetica—demonstrating a powerful ecosystem of secure, collaborative, and sc...

CairoICT ProVAD TechnologyExhibition UnifiedCommunications cybersecurity

Nov 27, 2022

0 422

Events

Want to Feature a Story, Host a Workshop, or Join an Event?

We welcome your ideas, partnerships, and milestones. Let’s showcase your success together.

Talk to Our Marketing Team