*astTECS voice logger is an ideal call recording solution for any business to enhance better customer services. *astTECS voice logger system supports ISDN PRI line to record all the incoming and outgoing calls for quality monitoring, training and disputes resolution. Its flexibility and easy to use, helps the organisation to increase the productivity and customer satisfaction with higher quality management.
• 100% automatic call recording (both inbound & outbound)
• Multi channel recording with T1/E1, Analog, IP and Mobile.
• Interoperable with any enterprise PBX
• Multiple format recording – WAV, GSM
• Download files based on time, source, destination and duration
• Access and delete recording files with supervisor access
• Web based configuration management and reporting
• Advanced GUI to monitor storage space
• Caller ID for all incoming calls
• Automated archiving
• Access control for better security.
• Export call with report in HTML / Excel Fromat
• Easily integrate with *astTECS’s voice analytic tool
• Enterprise Voice Logger
• IP Voice Logger
• PRI Voice Logger
• Mobile Voice Logger
• Analog Voice Logger