Matrix42 Enterprise Service Management

A Strategic Approach to IT Management

Unleash the full potential

Matrix42 Enterprise is a powerful platform with an integrated suite of capabilities including IT Service Management, IT Asset Management, Software Asset Management, Unified Endpoint Management, End-point Protection, and Remote Assistance.


You get a holistic and granular view of all IT assets,  services, processes, and devices throughout their lifecycle for a strategic approach to IT Management.

Matrix42 Enterprise Service Management platform

IT Service Management

Optimize your IT Service Management with  our  easy to start, scalable solution – whether in the cloud, on-premise, or hybrid – to lighten your team’s workload and boost customer satisfaction.

Cloud on your terms

Cloud your way or flexible deployment models - pure cloud, private cloud (in the data center of customer's choice, managed by Matrix42) and on-prem or self-hosted.

Enhance Productivity

ITSM with actions - benefit from immediate value for your daily operations, e.g. ITSM can close the loop with corrective actions to end-user issues (integrated with UEM).

Scales your business

Scalable, flexible platform that integrates seamlessly with enterprise functions unlocks further Service Management processes, Identity Management and Conversational AI functionality whenever you’re ready.

Software Asset Management

Get a clear view of all your IT assets across all of your different platforms. From hardware and software to virtual machines. It integrates with IT Service and Software Asset Management, and updates in real-time – automatically finding any new assets.

Meaning you can reduce licensing and ITAM costs, while ensuring any updates are installed by Matrix42 UEM at a time that works for you and your team. Simple and efficient. Just how it should be.

Talk to our team and explore the best solution for your business.